RETURNS, EXCHANGES AND REFUNDS

We offer a 100% satisfaction guarantee — buying from us is risk-free. If you’re not completely happy with your piece, you may return it within 7 days of delivery, as long as it arrives back to us undamaged. For returns due to a change of mind or simple dissatisfaction, the buyer covers return shipping costs. Since your piece is printed and shipped directly from our fulfillment partner, returns are sent back to their facility rather than to us — we’ll provide the correct return address and instructions once you reach out to start a return.

DAMAGED OR DEFECTIVE PRINTS

If your print arrives damaged or defective, please don’t attempt to return it yourself. Instead, contact us within 7 days of delivery at nicole@nicolemartinvisionaryart.com with photos of the damage (including the packaging), and we’ll arrange a free replacement at no cost to you.

Looking to cancel an order? See Can I cancel my order? on our FAQs page.